1. I respect your privacy

a. I respect your right to privacy and am committed to safeguarding the privacy of my customers, clients, and website visitors. This policy sets out how I collect, use, store, and treat your personal information.

b. I adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, to the extent applicable, the EU General Data Protection Regulation (GDPR), UK GDPR, and similar international privacy laws.

c. “Personal information” is information I hold which is identifiable as being about you. This includes information such as your name, email address, phone number, online identifiers, or any other information that can reasonably identify an individual, either directly or indirectly.

d. This Privacy Policy applies to Katrina Kavvalos trading as Katrina Kavvalos International Pty Ltd and applies to all websites, funnels, landing pages, digital products, programs, memberships, quizzes, assessments, and related services operated by me.

e. You may contact me in writing at [email protected] for further information about this Privacy Policy. 

2. What personal information is collected

a. I may, from time to time, receive and store personal information you submit to my website, funnels, quizzes, forms, or provide to me directly.

b. You may provide basic information such as your name, phone number, address, and email address to enable me to send information, deliver products or services, provide updates, or process orders.

c. I may collect additional information at other times including, but not limited to, when you:
• complete quizzes, questionnaires, or assessments
• participate in programs or memberships
• provide feedback
• respond to surveys or promotions
• submit support requests
• interact with emails or marketing

d. I may collect behavioural and interaction data relating to how you use my websites and funnels, including page views, clicks, and engagement.

e. I do not generally store full financial details. Payments are processed by third party billing providers. Any financial information you provide to those providers is governed by their terms and policies.

f. If you voluntarily provide sensitive personal information (for example in personal development or coaching contexts), you consent to my use of that information for the purpose it was provided.

3. How I collect your personal information

a. I collect personal information in a variety of ways, including when you interact with me electronically, in person, through funnels, quizzes, purchases, registrations, or marketing.

b. I may receive personal information from third parties such as payment processors, advertising platforms, analytics providers, or affiliate partners.

c. By providing me with personal information, you consent to the collection and use of that information in accordance with this Privacy Policy.

4. How I use your personal information

a. I may use personal information to provide products, services, programs, memberships, and customer support.

b. I may also use personal information to:
i. administer my business activities
ii. improve products and services
iii. personalise content, offers, and recommendations
iv. communicate via email, phone, or messaging
v. send marketing and promotional communications
vi. analyse website and funnel performance
vii. investigate complaints or security incidents

c. You may unsubscribe from marketing communications at any time.

d. If you withhold personal information, I may be unable to provide products or services. e. I may disclose information where required by law or legal process.

f. In the event of a business sale or restructure, data may be transferred as permitted by law.

5. Disclosure of your personal information

a. I may disclose personal information to employees, contractors, advisers, suppliers, and service providers where reasonably necessary.

b. This includes website hosts, funnel platforms, email providers, payment processors, analytics services, and advertising platforms.

c. I do not sell personal information as a standalone dataset.

6. Overseas disclosure 

a. Because I operate online and use global technology providers, personal information may be stored or processed outside Australia, including in the United States, United Kingdom, and European Union.

b. I take reasonable steps to ensure overseas recipients handle information in accordance with Australian privacy standards.

7. General Data Protection Regulation (GDPR)

a. I aim to comply with GDPR principles of fairness, transparency, and lawful processing.

b. I process data as a Controller and/or Processor where applicable.

c. Lawful bases may include consent, contract, legitimate interests, or legal obligation.

d. I collect only data reasonably necessary for the stated purpose.

e. I do not knowingly collect sensitive data unless voluntarily provided or legally permitted.

f. My services are not directed to children. Individuals under 18 should not provide personal information.

8. Your rights under GDPR and similar laws

a. Where applicable, you may have rights to access, correct, delete, restrict, or object to processing.

b. Requests can be made via [email protected].

c. Identity verification may be required.

9. Security of your personal information 

a. I take reasonable physical, electronic, and managerial steps to safeguard information.

b. I use reputable service providers with security measures in place.

c. No system is completely secure and transmission is at your own risk.

10. Access to your personal information 

a. You may request access or correction under the Privacy Act.

b. I may refuse requests where permitted by law.

11. Data retention

a. I retain personal information only as long as reasonably necessary for business or legal purposes.

b. When no longer required, data is deleted or de-identified where practicable.

12. Notifiable data breaches

a. Where required by law, including under the Australian Notifiable Data Breaches scheme, I will notify affected individuals and regulators of eligible data breaches.

13. Complaints about privacy

a. Complaints may be sent to [email protected].

b. If unresolved, complaints may be made to the Office of the Australian Information Commissioner.

14. Website 

a. When you visit my websites or funnels, certain technical information may be collected for analytics and improvement.

b. My site may contain links to third party websites. I am not responsible for their privacy practices.

15. Use of Cookies

a. Cookies are small data files stored on your device.

b. I use cookies and similar technologies to:
• remember preferences
• analyse behaviour
• measure ad performance
• retarget advertising

c. I may use tools such as Google Analytics, Meta Pixel, TikTok Pixel, and similar platforms. d. You can manage cookies via browser settings.

16. AI tools and automated processing 

a. Some services may use artificial intelligence tools to generate insights, prompts, or recommendations.

b. Personal information may be processed by such tools to provide services.

c. AI generated outputs are informational and not professional advice.

17. Changes to Privacy Policy

a. I may update this policy from time to time.

b. Updates take effect when posted on my website.